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At GamingHQ, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our website. By using GamingHQ, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
To provide a seamless and secure user experience, we collect the following types of information:
1.1 Email Address
- Purpose: Collected when users contact us via email for inquiries, feedback, or support.
1.2 IP Address
- Purpose: Automatically collected for analytical purposes, to improve website performance, and to ensure security measures.
1.3 Cookies and Tracking Technologies
- Cookies may be used to analyze user behavior, monitor website performance, and enhance your browsing experience. These cookies are essential for functionality but do not store personally identifiable information.
2. How We Use Your Information
We use the information collected for the following purposes:
- Communication: To respond to inquiries, provide requested assistance, and address any feedback.
- Website Analytics: To monitor and optimize website performance using third-party tools like Google Site Kit.
- Security: To ensure the integrity of the website by identifying potential threats and mitigating risks.
3. Sharing of Information
GamingHQ does not sell, rent, or share your personal information with third parties except:
- When required by law or regulatory authorities.
- To safeguard our website against fraudulent or malicious activities.
- In connection with trusted third-party tools (e.g., Google Site Kit) that assist us in analyzing website traffic and improving functionality.
We ensure that any data shared with third-party providers is processed securely and in compliance with applicable privacy laws.
4. Data Retention Policy
We retain collected data as follows:
- Email Addresses: Stored for a maximum of 90 days or until the inquiry or feedback has been addressed.
- IP Addresses: Stored for up to 90 days for analytical and security purposes.
After the retention period, all data is securely deleted unless retention is required for legal purposes or to address outstanding security concerns.
5. User Rights
GamingHQ is committed to respecting your rights regarding your personal data and content-related concerns.
5.1 Data-Related Rights
Although we do not require account registration, you still have the following rights concerning any personal data you may have provided:
- Access: You have the right to request confirmation of whether we hold any personal data about you and, if so, to access that data.
- Correction: You may request corrections to any inaccurate or incomplete information we hold about you.
- Deletion: You can request the deletion of your email address or any other personal data you have provided to us.
5.2 Content-Related Rights
If you believe that a review, news article, or other content on GamingHQ negatively impacts you and wish to request its removal or modification, you may do so in accordance with our Content Management Policy. This policy provides detailed guidance on submitting requests for review or removal of content.
5.3 How to Exercise Your Rights
To exercise any of the above rights, please contact us via email at info@devinehq.eu.
- Include a clear description of your request.
- Provide any relevant information or evidence to support your request, where applicable.
We aim to respond to all valid requests within 14 business days, depending on the complexity of the request.
6. Cookies and Tracking
GamingHQ uses cookies for operational and performance-related purposes. By using our website, you agree to the use of cookies as described below:
- Essential Cookies: Required for the proper functioning of our website.
- Performance Cookies: Used to gather anonymous analytics data to improve website functionality.
Users can disable cookies in their browser settings; however, some website functionalities may be impacted.
7. Security Measures
We implement robust technical and administrative measures to protect your information, including:
- Regular updates and security patches for our platform.
- Monitoring for unauthorized access and potential vulnerabilities.
- Secure email communication for data inquiries or feedback.
Despite these measures, no website or internet transmission is entirely secure. Users are encouraged to exercise caution when sharing personal information online.
8. Compliance with Privacy Laws
Although GamingHQ primarily operates as an informational platform, we still want to protect our visitors in any way possible. We strive to comply with general data protection standards. If you reside in a region with specific privacy regulations, such as the GDPR (European Union), and believe your data rights have been violated, you may contact us for assistance.
9. Third-Party Services
GamingHQ utilizes third-party tools and platforms to enhance functionality, analyze performance, and facilitate community interaction. These services may independently collect and process data as outlined below:
Google Site Kit
We integrate Google Site Kit to monitor website traffic and user interactions. Google may collect data such as IP addresses and browsing behavior independently. This data is used to help us improve website performance and content. For more information, please refer to Google’s Privacy Policy.
Gleam
For contests, giveaways, or other promotional events, we use Gleam. Participation in these activities may require users to provide personal information, such as:
- Name
- Email Address
- Social Media Account Details
This data is collected and processed directly by Gleam to facilitate the activities and ensure compliance with their rules. For further details, please review Gleam’s Privacy Policy.
Discord
We use Discord to facilitate community engagement and communication. If you choose to join our Discord server, Discord may collect and process data independently, including your username, messages, and activity within the server. For more information on how Discord handles data, please review Discord’s Privacy Policy.
Payment Processing
GamingHQ does not process or store any payment information directly. If financial transactions are involved, they are handled entirely through secure, external platforms or services, which are responsible for their own privacy and data handling policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. The “Effective Date” at the top of this page will indicate the latest revision.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at:
Email: info@devinehq.eu
Subject Line: Privacy Inquiry