Steam introduces credit card-based verification for mature content under UK Online Safety Act
As of August 29, Steam users in the UK are now required to verify their age to access store pages featuring mature content such as sexual themes and graphic violence. The new measure, introduced in compliance with the UK Online Safety Act, requires users to add a valid credit card to their account, including the cardholder’s name and billing address, in order to complete verification.
Unlike more intrusive methods adopted by other platforms, Steam’s approach does not require a photo ID. Instead, UK-based users can confirm their age simply by adding a payment method. Those who already have a credit card linked to their Steam account will not be subject to additional checks. Some users may be prompted to complete a one-time password entry as part of the verification process.
Changes to Steam’s publishing rules
This adjustment follows earlier updates to Steam’s publishing policies on July 16, when Valve implemented stricter rules regarding what type of content can appear on its storefront. Games that violated the standards set by Steam’s payment processors and global network providers were subsequently removed, including certain adult-oriented titles. Indie platform itch.io later adopted similar rules, sparking debate among both developers and players.
The changes have been met with pushback from parts of the gaming community, with campaigns emerging on social media protesting Steam’s alignment with third-party payment processor standards.
Compliance with the Online Safety Act
While in many countries Steam users can still access mature content by simply entering their birthdate, the UK has moved ahead of the curve with its legislation. The Online Safety Act is set to fully take effect in 2026, but companies like Steam and Xbox are already rolling out verification measures in preparation.
In contrast, Discord’s verification system has drawn criticism for requiring users to submit a photo ID, a process some have found ways to circumvent. Steam’s credit card-based verification is less invasive, though questions remain about its long-term effectiveness.
Looking ahead
Although Steam has avoided requiring photo ID for its UK users, the debate continues as to whether these measures adequately balance user privacy, accessibility, and regulatory compliance. Protests against the policy and its payment partners remain ongoing, and the full impact of these new rules on UK gamers and developers is yet to be seen.
